Privacy Policy
Last updated: February 1, 2026
Tommy John Inc. (“we”, “our”, “us”) operates the website https://tommyjohnunderwear.net (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Who We Are
- Company name: Tommy John Inc.
- Registered address: 100 Broadway, 11th Floor, New York, NY 10005
- Contact email: support@tommyjohnunderwear.net
- Data Controller (if applicable): Tommy John Inc.
2. Information We Collect
We may collect the following categories of personal data:
- Contact & inquiry information: name, company name, email address, phone number, requested quantity, message content, and the page URL you submitted from.
- Usage & log data: IP address, browser type, device information, pages visited, and timestamps (typically collected automatically by our hosting/logging systems).
- Essential cookies / local storage: preferences such as language or theme.
We do not directly process payments on this website and we do not store full payment card details.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service.
- Respond to your inquiries and provide support.
- Improve our website, content, and user experience.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations.
4. Legal Basis for Processing (GDPR/UK GDPR)
If you are located in the European Economic Area (EEA) or the UK, we process personal data based on:
- Consent (where required).
- Contract (to provide the Service you request).
- Legitimate interests (e.g., service improvement, fraud prevention, and security).
- Legal obligation (where applicable).
5. Sharing of Your Information
We may share your data with:
- Service providers / processors that help us operate the Service (e.g., hosting, email delivery for contact form messages).
- Legal authorities if required by law or to protect our rights.
- Business transfers (e.g., merger, acquisition, asset sale).
6. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States and other jurisdictions where service providers operate. Where required by law, we rely on appropriate safeguards for such transfers.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. For example, we retain inquiry communications to respond to you and to maintain reasonable records of our communications.
8. Your Data Protection Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as object to processing and request data portability. You may withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at support@tommyjohnunderwear.net.
9. Cookies & Tracking Technologies
We use essential cookies and similar technologies only to enable core functionality and store user preferences (e.g., language/theme).
We also use Microsoft Clarity to understand how users interact with the Service and to improve user experience. Microsoft Clarity may collect usage data and set cookies or similar identifiers.
We do not use advertising cookies to deliver targeted advertising.
10. Children’s Privacy
Our Service is not directed to children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it promptly.
11. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the Service constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact:
Tommy John Inc.
Email: support@tommyjohnunderwear.net
Address: 100 Broadway, 11th Floor, New York, NY 10005